Terms of service

Terms and Conditions

OVERVIEW
This website is operated by The Perfume Apothecary. Throughout the site, the terms “we”, “us” and “our” refer to The Perfume Apothecary. We specialise in providing fragrance samples, allowing you to try scents before committing to a full-sized bottle. By accessing our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Our Business Identity
The Perfume Apothecary operates from 35 Haydon Street, Stoke on Trent, ST46JD. We specialise in offering fragrance samples to allow our customers to try new scents before purchasing full-sized products.

Business Model
We operate on a business model where customers can order fragrance samples from a curated selection of scents. This allows you to test fragrances in smaller quantities before committing to larger bottles. Our goal is to make your fragrance discovery process easier and more affordable by offering fragrance samples.

Please contact us at info@theperfumeapothecary.co.uk for any questions about our products, services, or for assistance.


SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or province of residence, or that you are the age of majority in your country or province of residence and have given us consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose nor violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in the immediate termination of your Services.


SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the service, or access to the service, or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are for convenience only and will not limit or otherwise affect these Terms.


SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the service.


SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Refund Policy.

We make every effort to display the colours and images of our products as accurately as possible. However, we cannot guarantee that your computer monitor's display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer.

We do not warrant that the quality of any products, services, information, or other materials purchased will meet your expectations, or that any errors in the service will be corrected.


SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, household, or order. These restrictions may include orders placed under the same customer account, credit card, and/or shipping address. In the event we change or cancel an order, we will attempt to notify you by contacting the email and/or billing address/phone number provided at the time of order.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including email address and credit card numbers, so we can complete your transactions and contact you as needed.

For more details, please review our Refund and Returns Policy.


SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools that we neither monitor nor have any control over. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties or representations of any kind.


SECTION 8 - THIRD-PARTY LINKS

Certain content, products, and services available via our service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability for third-party materials or websites.

We are not liable for any harm or damages related to purchases or use of goods, services, resources, content, or transactions from third-party websites.


SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send certain submissions (for example, contest entries) or without a request from us, send creative ideas, suggestions, proposals, plans, or other materials (collectively, 'comments'), you agree that we may use them without restriction, including editing, copying, publishing, distributing, translating, or otherwise using them in any medium.

You agree your comments will not violate any third-party rights and will not contain harmful content such as viruses or malware. You are solely responsible for the comments you post.


SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.


SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be information on our site or in the service that contains typographical errors or inaccuracies. We reserve the right to correct any errors or inaccuracies and to update or cancel orders if any information in the service is inaccurate.


SECTION 12 - PROHIBITED USES

You may not use the site or its content for any unlawful purpose, to solicit others to participate in unlawful acts, or to violate any international, federal, or local regulations.

We reserve the right to terminate your use of the service for violating any prohibited uses.


SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that the service will be uninterrupted, timely, secure, or error-free.

In no case shall The Perfume Apothecary be liable for any damages resulting from your use of the service.


SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless The Perfume Apothecary from any third-party claims arising from your breach of these Terms of Service.


SECTION 15 - SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the rest of the agreement remains valid and enforceable.


SECTION 16 - TERMINATION

The obligations and liabilities incurred before the termination date shall survive termination.

These Terms are effective unless and until terminated by either you or us. You may terminate by ceasing to use our site or services. We may also terminate if we suspect you’ve violated these Terms.


SECTION 17 - ENTIRE AGREEMENT

These Terms of Service, along with any other policies posted, represent the entire agreement between you and us regarding the use of our services.


SECTION 18 - GOVERNING LAW

These Terms shall be governed by the laws of the United Kingdom.


SECTION 19 - CHANGES TO TERMS OF SERVICE

We reserve the right to update these Terms of Service at any time. Your continued use of the website constitutes acceptance of any changes.


SECTION 20 - CONTACT INFORMATION

If you have any questions or concerns regarding these Terms, please contact us at info@theperfumeapothecary.co.uk.